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The Honest Company
- Do you offer exchanges? We currently do not offer exchanges at this time. For those who are looking to return un...
- Can I return Honest product that was purchased somewhere other than Honest.com? Systematically, we’re unable to support any requests for refunds or exchanges on any purchases ma...
- What is your return policy? We want you to be completely satisfied with your purchase, so we offer free returns within 90 day...
- What are your hours of business? Our Client Services team is here to help you and can be reached by phone, email or chat as refere...
- Can I put my subscription on hold? We understand that things come up and plans change. That's why we offer a variety of ways to dela...
- How do I ensure I get the prints I selected? We love that you have specific print preferences! We will always do our best to fulfill your requ...
- When will I receive my order? All Ground and Smart Post orders are processed within approximately 1 to 3 business days after th...
- When will my order be processed? All orders are processed within approximately 1 to 3 business days after the order is placed.Orde...
Call
1.888.862.8818
Monday–Thursday 7:00am – 3:00pm PST
Friday 7:00am – 12:00pm PST
Chat
Monday–Thursday 7:00am – 3:00pm PST
Friday 7:00am – 12:00pm PST
Additional Contacts:
Press Inquiries: media@honest.com
Influencer Inquiries: influencers@honest.com
Social Brand Partnerships: social@honest.com
Giving: socialgoodness@honest.com